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New customers save 10% with code WELCOMEHOMEGHOUL with a minimum purchase of $25.00

You can now schedule your bibliotherapy sessions directly online by clicking right here!

Are you ready to conjure up some awesome rewards? Join our Loyalty & Referral Program Now!

Use coupon code WELCOMEHOMEGHOUL for 10% off your first order with a minimum purchase of $25.00.

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Ways to Earn
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Ways to Redeem
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* DISCLAIMER
International Free Shipping

International Free Shipping is a special perk offered to our Shadow and Eclipse Ravens.

  • Shadow: Enjoy free international shipping on orders totaling $120 or more.
  • Eclipse: Enjoy free international shipping on orders totaling $80 or more.

For more information or assistance, please contact our Raven-dedicated support team at loyalty@agnesmaelstrom.com with "Loyalty & Referral Program" in the subject line

Loyalty & Referral Program

How do I sign up for the Loyalty & Referral Program?

To sign up for the Loyalty & Referral Program, simply create an account on our website and opt-in to the program.
You will automatically start earning feathers just by joining!

What is the Loyalty & Referral Program?

The Loyalty & Referral Program is our way of saying thank you for your support!
By joining, you can earn points, called feathers, on every purchase and redeem them for rewards. Plus, you'll gain access to exclusive perks and benefits based on your spending tier.

How do I earn feathers?

You earn feathers for every purchase you make and every successful referral you complete. You can also perform several very simple tasks, such as subscribing to Agnès Maelström's YouTube channel, and earn a significant number of feathers.

Check "Ways to Earn" on this page to see how to start collecting feathers right away!

How do I redeem feathers?

Feathers can be redeemed for various rewards directly on our website.
Log in to your account, view your feather balance, and choose from the available rewards.

Do feathers expire?

Feathers do not expire as long as you make at least one purchase per year. However, if your account is inactive for more than 12 months, your feathers may be forfeited.

What if I have more questions or need help with my account?

If you have any further questions or need assistance, please contact our Raven-dedicated support team at loyalty@agnesmaelstrom.com with "Loyalty & Referral Program" in the subject line. We’re here to help!

VIP Tiers

How do I move up to a higher tier?

Your tier is determined by your total spending within a calendar year.
As soon as you reach the spending threshold for the next tier, you'll automatically be upgraded and can start enjoying the additional benefits.

What are the birthday reward and gift for each tier?
1. Nightfall

BIRTHDAY REWARD: 150 feathers

BIRTHDAY GIFT: An exclusive digital gift sent via email

2. Shadow

BIRTHDAY REWARD: 150 feathers

BIRTHDAY GIFT: A coupon for a free organic tea (doypack) or a vegan soy wax candle valid on a single order (with a minimum purchase of $25.00)

3. Eclipse

BIRTHDAY REWARD: 150 feathers

BIRTHDAY GIFT: A deluxe birthday package including a handwritten letter, a special tea blend, and a full-sized candle

What are the giveaways for each tier and how do they work?

We offer exclusive giveaways for each tier, giving you exciting opportunities to win unique prizes!

1. Nightfall Tier
  • One (1) entry to The Yearly Giveaway

Members of the Nightfall tier receive one (1) entry into a giveaway to win a special digital gift.
This could be an exclusive eBook, digital artwork, or another unique digital item tailored to our goth-chic and horror-loving audience.

2. Shadow Tier
  • One (1) entry to The Yearly Giveaway
  • Plus, one (1) entry to The Quarterly Giveaway

Shadow tier members receive one (1) entry into a giveaway to win a special digital gift, plus one (1) entry into a quarterly giveway to win a curated reading list.
This personalized reading list is based on a detailed questionnaire you’ll complete, ensuring the selected books align with your interests and preferences in the horror and gothic genres.

3. Eclipse Tier
  • One (1) entry to The Yearly Giveaway
  • Plus, one (1) entry to The Quarterly Giveaway
  • Plus, one (1) entry to The Monthly Giveaway

Eclipse tier members receive one (1) entry into a giveaway to win a special digital gift, plus one (1) entry into a quarterly giveway to win a curated reading list, plus one (1) entry into a monthly giveaway to win a one-hour long bibliotherapy individual session with Agnès Maelström.
This session provides personalized literary guidance and recommendations to enhance your reading experience and well-being.

All winners are selected at random, and we will notify them via email with details on how to claim their prizes.
What are "Raven's Curiosities" and "Raven's Treasures"?

Raven's Curiosities and Raven's Treasures are two exclusive collections designed to cater to the unique tastes and interests of Ravens.
Each collection offers a range of merchandise, clothing, and items directly connected to Agnès Maelström's writing career, with distinct themes to enhance your experience.

1. Raven's Curiosities

This collection offers intriguing and unusual items that spark curiosity and wonder. It may include:

  • Mystery Boxes: Themed boxes with a mix of unusual and intriguing items.
  • Novelty Candles: Quirky shapes, unusual scents, and hidden charms.
  • Unconventional Tea Blends: Unique and experimental flavors inspired by supernatural or gothic themes.
  • Themed Apparel: Bold designs and prints based on book characters or settings.
  • Quirky Accessories: Items like pocket watches, novel-inspired pieces, and more.
  • Unique Home Decor: Gothic-themed wall art, decorative skulls, and antique-style trinkets.
Please note that this perk is available to all registered Ravens but those in the higher tiers (Shadow and Eclipse) may receive even earlier access or additional exclusive items.
2. Raven's Treasures

This collection features valued and cherished items that are crafted with care and designed to be treasured. It may include:

  • Collector's Edition Items: Hardcover versions with exclusive cover art and boxed sets.
  • Luxury Candles: Special scents inspired by key locations or themes from my books.
  • Premium Tea Blends: Artisanal teas named after characters or settings in my stories.
  • Exclusive Apparel: High-end gothic clothing and accessories.
  • Artwork Prints: Limited edition prints of book cover art or commissioned artwork.
  • Handwritten Manuscript Pages: Framed pages of original notes or draft sections.
  • Personalized Bookmarks: Handcrafted bookmarks with signatures or special messages.
  • Exclusive Stories: Exclusive short stories or novellas with reader interaction elements.
Please note that this perk is available to Shadow and Eclipse Ravens but those in the highest tier (Eclipse) may receive even earlier access or additional exclusive items.
What kind of virtual private events will I have access to?

You'll be granted access to Ravens-only virtual events such as a live reading, Q&A session, writing workshop with Agnès, live singing session, etc.

They'll be held on Google Meet: you'll receive a beautiful, exclusive invitation to each event by email, detailing the theme, date, time, and connection link.

When will the next virtual private event take place?

To know when the next Ravens-only virtual event will take place, please check the calendar down below or the dedicated page.

You can also subscribe to the calendar to make sure you never miss an event!

What does "early access to book releases and limited edition products" mean?

Early access means that as a registered Raven, you get the opportunity to purchase new book releases and limited edition products before they are made available to the general public.
This ensures that you have the first chance to secure our latest offerings and exclusive items.

For instance, when Agnès Maelström releases a new novel or launches a special edition of her vegan candles, you will receive an email notification with a private link allowing you to purchase these items ahead of everyone else.

This perk is available to Shadow and Eclipse Ravens, but those in the highest tier may receive even earlier access or additional exclusive items.

Do you offer international free shipping?

International Free Shipping is a special perk offered to our Shadow and Eclipse Ravens.

  • Shadow: Enjoy free international shipping on orders totaling $120 or more.
  • Eclipse: Enjoy free international shipping on orders totaling $80 or more.
For more information or assistance, please contact our customer support team at support@agnesmaelstrom.com with "Loyalty & Referral Program" in the subject line.
What is offered in the "Exclusive Digital Content & Behind-the-Scenes" perk?

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